Testing for Trustworthiness

How does Testing verify that a product is “Trustworthy”? Is it a fuzzy definition? Is it based on user-perception, marketing, or are there tangible ways we can validate and verify that product is trustworthy ?

Trust means more than secure. A web site or client application could be 100% secure and hacker-proof, yet not trusted by the user. An example might be a bill pay site that does not save your bank account number from session to session. As a user, would you trust that site with your business? Chances are that you wouldn’t, because you would not trust them to pay your bills if they can’t remember your bank account.

Think about the areas and the tools required for building this trust. I am open for discussions

author

Vinay Jagtap

A hard core Technocrat with over a decade of extensive experience in heading complex test projects coupled with real time experience of project management and thought leadership. Extensive experience in Performance, Security and Automation Testing and development of automation frameworks and ability to setup and execute Global service centers and Center of Excellences for testing.

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